Privacy Policy

Zest Exchange is committed to protecting your privacy. This policy explains what personal information we may collect, why we collect it, and how we use it. It applies to information you voluntarily provide and excludes impersonal, aggregate data that cannot be used to identify you.

Personal information means data that can be used to directly or indirectly identify or contact you. We retain only the data necessary to provide and improve our services.

While providing our services, we may collect:

• Transaction Information: Cryptocurrency addresses, transaction hashes, and exchange IDs necessary to process your swap
• Email Address (optional): If you provide it, we use it to follow up on transactions or respond to support requests
• Affiliate Program Data (if applicable): Login credentials, password, and two-factor authentication details for affiliate accounts

We do not require registration for standard exchanges, and we never collect more information than is necessary to provide the service.

The primary purpose of data collection is ensuring safe, convenient service usage. Specifically, information is used to:

• Create, develop, operate, and improve Zest Exchange services
• Process and confirm cryptocurrency exchanges
• Prevent losses and combat fraud
• Respond to customer support requests
• Comply with applicable legal and regulatory obligations

Cookies are small data files sent to your browser and stored on your device. We use cookies to:

• Track transaction processes and maintain session state
• Prevent fraud and improve security
• Measure and analyse service performance

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of the service.

We prioritise the protection of your personal information with the same care applied to our own network security. Specifically:

• We do not sell, trade, or rent your personal identification information to third parties
• We do not share your information with third parties for marketing purposes
• Information may be disclosed to law enforcement or regulatory bodies when legally required
• Our exchange partners receive only the transaction-level data necessary to process your swap

We retain personal data only for as long as necessary to provide support and fulfil our legal obligations. Transaction records may be retained for compliance and dispute resolution purposes. If you have questions about specific data retention periods, please contact us.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data where legally permissible
• Object to or restrict processing of your data

To exercise any of these rights, contact us at privacy@zest.exchange.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of Zest Exchange after changes are posted constitutes acceptance of the revised policy.